Download our client referral forms and return them below before your appointment.
If you or someone you know is experiencing a crisis, please note that our service does not provide crisis support. However, there are several crisis support services available in Australia that you can contact for immediate assistance.
If you are in immediate danger, please contact 000.
If you are in need of urgent help, you can contact:
National crisis support services:
State-specific crisis support services:
Other crisis support services:
Remember that seeking help is a sign of strength, and you are not alone. If you or someone you know is in crisis, please reach out for support.
At the Australian Psychology and Speech Clinic, we believe that every individual deserves personalised care that's tailored to their unique needs and cultural background. Our team is dedicated to providing compassionate care and support to help you achieve your health goals. If we're not able to provide the specific services you require, we'll guide you towards the right provider who can.
Our team members are continuously trained and educated to provide effective care to individuals from all backgrounds. We celebrate cultural diversity and strive to create a safe, welcoming, and inclusive environment where you can feel heard and empowered to make positive changes in your life.
At the clinic, we offer a range of services, including psychometric assessments, speech therapy, and therapy for individuals, couples, and families. We are committed to delivering the highest quality of care that meets your unique needs.
Our Promise for Timely Access to Care
We understand that waitlists for our services can be lengthy at times, and we recognize that this can be frustrating for our clients. While we strive to provide timely services to all of our clients, there may be occasions where our waitlist is longer than we would like.
In these instances, we will provide our clients with a list of trusted and competent services that may be able to provide the care they need in a more timely manner. Our team is dedicated to ensuring that our clients receive the highest quality of care possible, even if that means referring them to another service.
Rest assured that we are continually working to reduce wait times and provide timely services to all of our clients. We appreciate your patience and understanding as we work towards these goals.
At the Australian Psychology and Speech Clinic, we take your privacy and confidentiality seriously. We understand that the information you share with us is sensitive and personal, and we are committed to ensuring that it is kept safe and secure at all times. Trust is essential to the therapeutic relationship, and confidentiality is a key component of building that trust. If you have any questions or concerns about how we protect your information, please don't hesitate to contact us. We would be happy to answer any questions you may have.
Our cancellation policy is designed to ensure fairness and optimise scheduling for all our valued clients. If you need to cancel or reschedule your appointment, we kindly request that you provide us with a minimum of 48 hours' notice. This allows us to accommodate other clients in need of services and maintain a smooth and efficient appointment system. We understand that unforeseen circumstances may arise, and we are here to work with you to find the best solution. Please reach out to our administrative team as soon as possible to discuss any changes to your appointment.
For transparency, we kindly ask clients to review our cancellation policy, which outlines potential charges. While we understand that situations may arise that necessitate changes to your scheduled appointment, it is important to note that cancellation fees may be applied if sufficient notice is not provided. We strive to maintain a fair and efficient scheduling system for the benefit of all our clients, and we greatly appreciate your cooperation in adhering to our cancellation policy. For further details or to discuss any changes, please don't hesitate to contact our dedicated administrative team
What is Medicare?
Medicare is Australia's public health insurance system, which provides access to a range of medical services, including psychological and speech therapy treatment.
Who is eligible for Medicare-funded psychological treatment?
To be eligible for Medicare-funded psychology treatment, you must have a referral from your general practitioner (GP) or a specialist for a Mental Health Care Plan.
To be eligible for Medicare-funded speech pathology treatment, you must have a referral from your general practitioner (GP) or a specialist. You must also have a diagnosed condition that is eligible for treatment under Medicare. Eligible conditions include developmental delay, communication difficulties, stuttering, voice disorders, swallowing difficulties, and neurological conditions that affect speech and language.
How many sessions can I get with Medicare?
Under Medicare, you can receive up to 10 individual psychology sessions in a calendar year if your treating doctor believes it is necessary. In certain circumstances, you may be able to access additional sessions with a GP or specialist referral.
Under the Medicare Benefits Schedule (MBS), you can receive up to five individual sessions with a speech pathologist in a calendar year. However, in certain circumstances, you may be able to access additional sessions with a GP or specialist referral.
98-100 Auburn Road, AUBURN NSW 2144